I take your privacy seriously — not in a rigid or corporate way, but with deep respect for your trust. This policy outlines how your personal data is collected, used and protected when you engage with Wild Soul offerings. It also lets you know your rights and choices under UK and EU data protection law (including the GDPR). If anything feels unclear, you are warmly invited to get in touch.

This website (elinekieft.com) is home to the Wild Soul offerings, created by Dr. Eline Kieft.

My digital offerings (like courses, memberships and downloads) are delivered through a secure external platform called Podia (www.podia.com), which I use to host and manage parts of your experience. When you interact with these services — whether browsing, registering, subscribing or purchasing — personal data may be collected.

For legal purposes:

• I (Eline) am the data controller — responsible for the decisions about what data is collected and why.

• Podia, and any other tools I use (like Stripe for payments and Google Analytics (to better understand how the website is used), act as data processors, handling your data securely under my instruction.

Depending on how you interact, the following types of data may be collected:

• Your name and email address (e.g. for bookings or newsletter sign-up)

• Your country or postcode (e.g. for invoicing or location-based content)

• Payment details (processed securely by Stripe or other third-party payment providers)

• Account login information (if you create an account via Podia)

• Browsing behaviour, device information and cookies (see Section 6)

Your data is only collected and processed when there is a lawful basis for doing so. That might include:

• Consent – e.g. when you opt into emails or sign up for a course

• Contract – to deliver something you've asked for (like a class, course, or download)

• Legitimate interest – to improve the site or stay in gentle touch if you’re already a client

• Legal obligations – like keeping financial records or responding to data requests

Your personal information may be used to:

• Deliver what you’ve asked for (e.g. access to a membership, course, or session)

• Send gentle updates or emails you’ve opted into (you can unsubscribe anytime)

• Respond to your questions, messages or feedback

• Keep records for tax or legal compliance

• Understand what’s working (or not!) and improve the site or services

Your data will never be sold or traded. It may be shared only with:

• Trusted service providers who help me deliver the Wild Soul offerings (e.g. Podia, Stripe)

• Professional advisers such as accountants or legal folk (when necessary)

• Legal bodies, if required to comply with law or protect rights

• If the business structure changes in the future, your data may transfer with it, always under the same protective spirit

Your data is never sold, rented, or passed on for unrelated commercial purposes.

Podia’s own Privacy Policy is available at https://www.podia.com/privacy and Stripe’s here: https://stripe.com/privacy

This website uses cookies — which are small text files stored on your device — to:

• Make the website work (essential cookies)

• Remember your preferences

• Track general usage (analytics) to help improve the site

• Occasionally show relevant offerings through retargeting (marketing)

You can manage cookies through your browser settings. For more info, visit www.aboutcookies.org or www.youronlinechoices.eu

Your data is only kept for as long as it’s needed:

• For newsletters: until you unsubscribe

• For purchases or client records: up to 7 years (as required for tax/accounting)

• For cookies/analytics: usually between 30 days and 2 years depending on type

You can request deletion or updates anytime (see Section 8).

Under UK and EU data protection law, you have certain rights when it comes to your personal data. These include the right to:

• Ask what data I hold about you — usually things like your name, email address, course access, and payment history

• Request corrections if something’s inaccurate

• Ask to have your data deleted or restricted — unless I’m required to keep it for legal or financial reasons

• Withdraw consent — for example, unsubscribe from (marketing) emails

• Ask for a copy of your data in a portable format (like a .CSV file you can open in Excel or Numbers) — this is called data portability

• Object to how your data is used — for example, asking not to receive certain types of emails or not to be included in anonymous marketing audiences

• Lodge a complaint with the Information Commissioner’s Office (UK) or your local data authority if you feel your data has been mishandled

If you’d like to make a request or ask a question, you’re welcome to contact me (see details below). I’ll respond within 30 days and do my best to support you.

I aim to work only with platforms and services that respect your privacy, uphold your rights, and handle data with care.

The following services help me to deliver Wild Soul offerings:

• Podia, which hosts online courses and memberships

• Stripe, which handles payments securely

These services may store your data on servers located outside the UK or EU — usually in the United States.

Wherever data is transferred internationally, it is protected by GDPR-compliant safeguards (such as Standard Contractual Clauses).

If you ever have a question, want to make a request, or just want to understand what’s going on with your data, please reach out:

Dr. Eline Kieft at info [at] elinekieft [dot] com, based in France and operating under UK/EU data law.

You also have the right to contact the Information Commissioner’s Office at www.ico.org.uk

This Privacy Policy may be updated from time to time — for clarity, improvement, or legal alignment. When changes happen, they’ll be posted here. By continuing to use the site, you agree to the current version.